Terms & Conditions

Prices, Discounts and Quotations

All prices are subject to change without notice. All invoice prices are those in effect on date of shipment unless agreed upon in writing in advance. Prices are tax extra if applicable.
All pricing information in published literature is current at the time of publication, and is provided for general information and estimating purposes only. Published prices are not quotations or offers to sell.
Unless accepted within the specified time frame, all quotations automatically expire thirty (30) days following the quotation date. All quotations are subject to termination by Hall Telecommunications Supply Ltd. at any time prior to receipt and acceptance of the Buyer’s Purchase Order.

Payment Terms

All invoices are net 30 days from date of invoice unless otherwise indicated.
A late payment charge of 2% per month (24% per annum, or the legal maximum) will be assessed for each 30 day period on all amounts beyond their net due date.


All taxes applicable to products ordered shall be paid by the Buyer unless Buyer provides Hall Telecommunications Supply Ltd. with a tax exemption certificate acceptable to taxing authorities.

Minimum Orders

All orders amounting to less than $100.00 net will be invoiced at $100.00 net. If an order contains items that must be drop shipped from one or more manufacturers who require minimum order amounts, then those minimums shall apply.

Acceptance of Orders

Neither Buyer’s order or correspondence pertaining to same, nor Hall Telecommunications Supply Ltd.’s shipment of ordered products shall constitute acknowledgement or acceptance of terms contained on Buyer’s order. In all instances, the terms and conditions of Hall Telecommunications Supply Ltd.. shall prevail.

Cancellation of Orders

An order can be cancelled only with Hall Telecommunications Supply Ltd.’s written consent, and upon terms that will indemnify Hall Telecommunications Supply Ltd. against all resulting losses. Orders that have been accepted by Hall Telecommunications Supply Ltd. are subject to a cancellation charge of 20% or that required by the manufacturer if it is greater. Changes in quantities and/or delivery dates may result in additional charges to the customer.

Product Warranty

Hall Telecommunications Supply Ltd. will assign the original manufacturer’s warranty to the buyer. In the event the customer discovers a product to be defective Hall Telecommunications Supply Ltd. will assist the customer in notifying the manufacturer of the defective material and any other action deemed appropriate by Hall Telecommunications Supply Ltd.. In no event shall Hall Telecommunications Supply Ltd. be liable for any loss of profits or special or consequential damages or for loss damage, or expense directly or indirectly arising from the inability of the buyer to use the products separately or in combination with any other equipment or from any other cause. HALL TELECOMMUNICATIONS SUPPLY LTD. MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTIES THAT THE PRODUCTS ARE MERCHANTABLE OR FIT FOR ANY PARTICULAR PURPOSE.

Force Majeure

Hall Telecommunications Supply Ltd. shall not be liable for any failure to perform or delay in performance or its obligations due to circumstances beyond its control including but not limited to fire, storm, flood, earthquake, explosion, accident, acts of public enemy, war, rebellion, insurrection, riot, civil commotion, sabotage, epidemic, quarantine, labor shortage, transportation embargoes, inability to secure materials, acts of God, acts of any government or any agency thereof, judicial action and any other external circumstances, and shall not be liable for any loss or damage arising there from.

Material Claims

All material claims, including shortages or broken or damaged material, should be made upon receipt of such material and filed with the delivering carrier. Remember to always have the carrier’s agent note any shortages or damage on the freight bill. Concealed damage should be reported to freight agent as soon as it is discovered and a claim filed by the Buyer along with an inspection report.

Freight Terms

Hall Telecommunications Supply Ltd. prepays surface shipping on orders over $500.00 (subject to certain exceptions e.g. cable or price-list exceptions). All shipments are F.O.B. shipping point, title is transferred to the Buyer upon acceptance by common carrier.
Premium freight charges are Buyer expenses.

Proof of Delivery

A signed delivery receipt from the delivering carrier on shipments made from Hall Telecommunications Supply Ltd. or one of its vendors shall constitute proof of delivery of all items, boxes, and cartons indicated on the bill of lading.


Hall Telecommunications Supply Ltd. and the common carriers used by Hall Telecommunications Supply Ltd. carry normal insurance on shipments based on material weights. If additional insurance is required, the buyer should make such arrangements through their own insurance agent.

Partial Shipment

Unless prior arrangements are made and agreed to in writing by both parties Hall Telecommunications Supply Ltd. reserves the right to make and invoice for partial shipments.

Returned Materials

No products or equipment or any kind may be returned without approval and a Returned Material Authorization Number (RMA) from Hall Telecommunications Supply Ltd. Products returned without the proper RMA will not be accepted by our receiving Department. Materials held by the buyer for more than 30 days shall not be subject to return.

Returns to Warehouse

#1 Upon request for return authorization, the Hall Telecommunications Supply Ltd. Inside Sales Department will obtain the necessary information to prepare the return authorization (RMA)
#2 Two copies of the RMA will be sent to Buyer, one of which must be used as a packing list for the returned goods. Each RMA will expire fifteen (15) days from the issuance if goods are not returned and another RMA must be issued prior to returning material.
#3 All returned shipments must be prepaid. All material returned for credit must be new and in original cartons. Credit will be issued only after receipt and inspection has been made.
#4 Restocking charge of 25% applies unless fault lies with Hall Telecommunications Supply Ltd.

Seller’s Right of Possession

Should Buyer default on payment, or for other credit reasons, Hall Telecommunications Supply Ltd. retains the right to withhold shipments, recall goods in transit, or otherwise repossess goods in storage, and such goods become the sole property of Hall Telecommunications Supply Ltd. so long as Buyer is notified of said action and given any applicable credit.

Governing Laws

All agreements with Hall Telecommunications Supply Ltd. shall be governed under the laws and by the courts of the province of Ontario.

Live Support is Online