The privacy of our employees and partners (customers and suppliers, current and prospective) , is important to Hall Telecommunications Supply Ltd. (referred to as “we” or “us” or “HALL “in this policy). The purpose of this policy is to inform you what personal information we collect, how we use it, what may be disclosed to others, how long we keep it, and how you can request access to your personal information or obtain more information about HALL Privacy Policies.
Personal Information
Personal information means any information about you except your name, business title, business address, business email address, business telephone number or business fax number.
Please Note
Names, addresses, and telephone numbers listed in the telephone or other VPIES are not considered personal information.
Accountability
We are responsible for protecting personal information in our control. We have a designated privacy officer to be accountable for our compliance with this policy and the privacy legislation. If you wish to contact our privacy officer you may do so by one of the following methods:
- Phone 519-822-5420
- Fax 519-822-5462
- Email to pres@halltel.com
The HALL’s privacy officer is the President.
Personal Information Collected
Personal information may include one, some, or all of the following information about you:
a) name, address, and telephone number
b) personal facsimile number and email address
c) occupation (current and past)
d) language preference
e) Email address for communication
Safeguarding Personal Information
Personal information is protected against, loss, theft, unauthorized access, disclosure, copying or modification of safeguards appropriate to the sensitivity of the information. Paper-based personal information is stored in our offices. Electronic information is stored on our computer systems with regular back-up practices.
Use of Personal Information
Your personal information may be used for one or more of the following reasons related to providing customer service to you:
a) process payment by cheque or direct deposit
b) provide updates and information regarding services
c) follow-up to obtain your feedback on our level of service
Disclosing or Sharing Personal Information
We do not sell your personal information to any outside source. We may be required to share some or all of your personal information with third party service providers including the following:
a) financial institutions
We may also disclose your personal information when we are required or permitted to do so by law – Canada Customs, Courts, and other government agencies.
Limiting Use, Disclosure and Retention
Personal information will be used for the purposes for which it was collected. HALL will not release or sell personal information to third parties unless it is for the purpose identified to the individual or is required to do so under government laws or regulations. Personal information will be kept in accordance with CRA and other Provincial and Federal guidelines and will be retained only as long as necessary. Personal information will be disposed after the appropriate retention period using approved methods including electronic file deletion and paper shredding.
Policy Questions
Questions of any kind regarding this policy or its application may be directed to the President/CEO.